Effective 29 October 2026
Lyven helps two-adult households share the work of running a home fairly. We take your privacy seriously and collect as little personal information as we can. This policy explains what we collect, why, and the choices you have. It follows the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and, for people in the European Union, the UK and Switzerland, the GDPR. If you're in Europe, that section adds what's different for you.
Lyven is operated by Wylliott Labs Pty Ltd, a company based in Melbourne, Australia. For any privacy question or request, contact us at privacy@lyvenapp.com.
It depends on how you use Lyven:
Your email address, plus basic context about how you arrived (which page sent you, and whether you're on mobile or desktop). We use this only to say hello and to help you get set up.
Your answers to the quiz (which household tasks you chose, who you said does them, and rough time estimates, no names are collected), the split it calculates, and the same arrival context as above. We use this to show your result and to understand and improve the product in aggregate.
The Split Check doesn't need your email. If you ask us to email your result, we keep that address with your answers. We send at most two emails: your result straight away, then one note three days later if you haven't started a Lyven home. Nothing else goes to that address. Each email has a link to stop them, and it works without signing in. If you never start a Lyven home, we delete the address after 12 months.
We also record a few things about the run itself: the country your connection comes from (two letters, never an address), which cards you skipped, whether you moved the "feels fair" slider, how long each step took, and which version of the quiz you saw. Outside Europe we also record a random code your browser keeps, which tells us only that two runs came from the same browser, so one person taking it twice isn't counted as two. If you arrived from a link your partner shared, we store a code that links your two results so they can be compared as a pair. Before your result we ask four short research questions: your gender, your partner's gender, and the paid-work hours band for each of you. Every one has a "prefer not to say", and choosing it changes nothing about your result. In Europe the two gender questions are only asked if you agree first (see below).
What we publish. We write about how homes really split, using counts and averages across everyone who finishes the Split Check or the Mental Load Check. Nothing we publish can be traced to one household, and we never publish individual results.
Your answers to the nine questions and which of the four results you were shown (no names are collected), plus the same arrival context as above. The Mental Load Check does not ask for your email and isn't linked to an account. We record the same few things about the run as the Split Check does: the country your connection comes from, how long it took, which version of the questions you saw, whether you went on to the app, and, outside Europe, the random browser code described above. Before your result we ask the same four short research questions, each with a "prefer not to say", and in Europe the two gender questions are only asked if you agree first. We use all of this only in counts and averages across everyone who takes the check.
We note which printable you downloaded, plus the same arrival context as above. We also note the country your connection comes from and, outside Europe, the random browser code described above. That code tells us only that two downloads, or a download and a check, came from the same browser. We don't ask for your name or email. We use this only in counts, to see which printables people download most.
The account email you sign in with and the household information you enter (your cards, lists, meals and so on), plus the same arrival context as above and, if you took the Split Check first, a link to that result. This is stored only to run the app for you and the people in your household, and is protected by row-level security so other households can't see it. If you add your partner before they join, or name someone who helps with a job (a cleaner, a grandparent), we store the name you type.
We also use your account email to write to you about your own home: a note the day after you set it up, a Sunday "Your week" if notifications are off on all your devices, and a reminder if you haven't opened it for two weeks. Never more than one a day. Every one has a link to stop them, which works without signing in. We keep a record of which of these we sent and when, so none goes twice, and the addresses that asked us to stop.
To keep the app working, it also keeps a short technical record: the type of phone or browser you use (checked at most once a day), the time zone of the phone that set up your home (a region such as Melbourne's, never where you are), so reminders arrive at your local time, and if you turn on notifications, the address your device gives us to deliver them. A notification's text (a card's name, say) travels through your phone's or browser's own push service (Google's, Apple's or Mozilla's) to reach you, encrypted on the way. If a screen breaks, we record the error and the page it happened on, so we can fix it, with any email address taken out first. We also note whether your home is a Foundation Member and the day it joined. If you installed Lyven from Google Play or the App Store, we note that too. To stop abuse of the invite and sign-in links, we briefly keep the IP address a request came from. We also note when you open the app. We record whether you opened it from the Google Play app, the App Store app, your home screen or a browser. We record which main screen you look at, one of House, Lists, Split, Check-in or Settings. We never record what's on it. If you open Lyven from a notification, we note which kind it was. We do this so we can see whether Lyven stays useful to a home after its first day. That record goes when you leave a home or delete your account. None of it is used for advertising.
Recipe links. If you paste a recipe link into a meal, our server visits that page once to read the recipe's name, ingredients, method and how many it serves, so the recipe's website sees a request from our server, not from you. These are saved with the meal, along with the link, so you can cook from it and open the recipe again. We don't keep a copy of the page. To stop the recipe reader being misused, we keep a count of how many links each account reads, and delete it after a day.
Cards to talk about. In the weekly check-in you can also raise a card to talk about, with an optional short line about what's not working. Like your note, it's sealed until you've both checked in, and it's deleted three weeks after that week.
Your email address, your message and anything you attach. We use it to reply. An AI service helps us sort the email we get (see Who we share it with below), and a person still reads and answers every one.
| Where | Our database is hosted by Supabase in their Sydney, Australia region. The website is served by Cloudflare. |
|---|---|
| On your device | The Split Check saves your progress and result in your browser's local storage so you don't lose them. That data stays on your device, clear your browser storage to remove it. Your browser also remembers where you first arrived from (the site that linked you and the page you landed on). That stays on your device too, unless you take the Split Check or the Mental Load Check, download a printable or create an account. Then it's saved with the arrival context above. If you take either check or download a printable, your browser also keeps a random code. It stops one person being counted twice, and it holds nothing about you or your device. In Europe neither the note nor the code is kept at all. We don't use advertising cookies; the only analytics cookie is Microsoft Clarity's, on the home page and the Split Check (see Analytics below), and never in Europe. |
| Fonts and code | Our typefaces and the code the site and app run on are served from lyvenapp.com itself, so loading a page doesn't send your IP address to a font or code service. |
| Security | Personal data is never readable by other visitors. Mailing list, Split Check and Mental Load Check submissions, and printable downloads, can only be written through a locked, validated endpoint, and only we can read them: in an authenticated admin console, and in the alert emails we send ourselves when someone joins. |
We use two tools to understand how the public pages are used. Cloudflare Web Analytics counts visits across the public pages without cookies. Microsoft Clarity records anonymised session replays (scrolls, taps and clicks) and sets a small analytics cookie; it runs on the home page and the Split Check only, and what you type into forms is masked before it reaches Clarity. The app links to the Split Check. Opened from inside the app, the Split Check gets the visit counts but no Clarity recording. Everywhere else in the app neither tool runs, and the only record of use is the one described above: the technical record, and when you opened the app and which main screen you looked at, if you opened it from a notification, which kind, and your answer to the notification question and the get-the-app suggestion when we show them. We use them only to improve the site and the Split Check, never for advertising. In Europe, Clarity doesn't run at all: the site checks which country your connection comes from and doesn't load it, and if that check fails it assumes you're in Europe.
We keep mailing list and Split Check records only as long as we need them. Mailing list entries that were never admitted are automatically deleted after 12 months. Split Check and Mental Load Check answers and printable downloads are kept, because we use them in counts and averages over time. After 12 months we remove what could point back to a person from any record that never became an account: an email address if one was given, the page that referred you, and the note of where you first arrived. If you create an account, your account and household data are kept while your account is active. Error records are deleted after 90 days, visit records are deleted after 90 days (when you opened the app, which main screen, which kind of notification you came from, and your answer to the notification question), and the IP addresses kept to stop abuse after a day. You can delete your account yourself at any time, in the app under Settings, then Account, or ask us to. How deleting your account works says what goes and what stays.
We don't sell your data and we don't share it for advertising. We only use the service providers needed to run Lyven (Supabase for the database, Cloudflare for hosting, its bot check on the sign-up form and its cookieless visit counts, Microsoft Clarity for anonymised usage analytics on the home page and the Split Check outside Europe, Resend to send you email, and Anthropic's Claude, an AI service that helps us sort email you send us). We may disclose information if required by law.
Email privacy@lyvenapp.com and we'll action it. If you're unhappy with how we handle a request, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
This section applies if you're in the European Union or the wider European Economic Area, the UK or Switzerland, where the GDPR (or the UK and Swiss versions of it) gives you the rights below. The controller of your data is Wylliott Labs Pty Ltd, Melbourne, Australia, privacy@lyvenapp.com.
What's different for you. Four things change automatically, based on the country your connection comes from (and if that can't be worked out, we treat you as being in Europe):
Why we're allowed to use your data.
| Your account, household, lists and notifications | To provide the app you signed up for (a contract with you). |
|---|---|
| Your email on the list, and the emails we send about your place | To do what you asked when you joined (steps you asked us to take before a contract). |
| The emails about your home once you're using the app | Our legitimate interest in helping you get value from the app you signed up for. You can stop them at any time with the link in each one. |
| Split Check and Mental Load Check answers and your result | To show you your result, which you asked for. Using the answers, the work-hours bands and the details of the run in counts and averages is in our legitimate interest in understanding how homes split, and never reaches anyone as your individual answers. |
| The printable you download, how you arrived and your country | Our legitimate interest in knowing which printables people download, so we can improve them. It's only ever used in counts. |
| The two gender answers | Your explicit consent, which you give or refuse on the Split Check or the Mental Load Check. |
| Device type, error records, IP addresses kept to stop abuse, the bot check, cookieless visit counts | Our legitimate interest in keeping Lyven working and secure. |
| When you open the app and which main screen you look at | Our legitimate interest in knowing whether Lyven stays useful to a home, so we can improve it. It holds nothing you wrote, is kept on our own database and nothing is stored on your device for it. |
| Email you send us | Our legitimate interest in answering you. |
Where your data goes. We're in Australia, and our database is held by Supabase in Sydney. Cloudflare, Resend and Anthropic may process data in the United States and other countries. Each of these providers handles it only on our instructions, under data processing terms that include the European Commission's standard contractual clauses, and the UK's addendum to them, for data leaving Europe. Ask us and we'll tell you more about those safeguards.
Your rights. You can ask for a copy of your data, including in a format a computer can read; ask us to correct it or delete it; ask us to restrict how we use it; object to anything we do on the basis of our legitimate interests; and withdraw consent at any time, which doesn't affect what we did before. The Split Check isn't tied to your name, so to withdraw your gender answers afterwards, tell us roughly when you took it, and we'll find it if we can; if you went on to create an account, we can always find it. Email privacy@lyvenapp.com and we'll reply within a month. No decision about you is made automatically: your split is a calculation you ask for and see.
Complaints. You can complain to the data protection authority where you live or work: in the EU, your national authority; in the UK, the Information Commissioner's Office; in Switzerland, the Federal Data Protection and Information Commissioner. We'd like the chance to fix it first, though.
Age. Lyven is for adults running a home. It isn't meant for anyone under 18.
As Lyven grows, we'll update this page and change the effective date above. Material changes will be communicated to people on our list.